8 Best Workiz Alternatives for Service Businesses (2026)

Workiz built its reputation on call tracking and communication features. It's a capable platform, and for businesses swimming in phone calls, those features can be genuinely valuable. But here's the thing: not every service business needs enterprise-level call tracking, and not everyone wants to pay $225/month to find out.

If you've landed here, you're probably questioning whether Workiz is the right fit. Maybe the free plan's limitations hit you (20 jobs? Really?). Maybe the interface feels more complicated than it needs to be. Or maybe you just want to see what else is out there before committing.

Good instinct. The FSM market has exploded with options, and several alternatives now match or exceed Workiz's core features while offering simpler experiences and friendlier pricing.

Let's break down the best Workiz alternatives for 2026.

Quick Comparison: Workiz Alternatives at a Glance

Now let's dig into each option.

1. WorkZen

Best for: Small to mid-size businesses wanting AI-powered features without enterprise pricing

Yes, we're listing ourselves first. We built WorkZen because we saw a gap in the market: powerful features locked behind enterprise pricing, and "affordable" options that felt like compromises. Here's our pitch.

What WorkZen does well:

• Free-forever plan - Not a 14-day trial, not limited to 20 jobs. Actually free with real features: scheduling, invoicing, client management, and lead collection.
• AI Receptionist (ZenPhone) - This is our answer to Workiz's call tracking. Instead of just tracking calls, our AI answers them 24/7, books appointments, and captures leads when you're on a job. No missed opportunities at 2 AM.
• Lead collection tools - WordPress forms, landing pages, web widgets. Most FSM software treats lead capture as an afterthought. We made it core.
• Simple, honest pricing - Free, $35/user/month (ZenGrow), or $65/user/month (ZenAI). No hidden fees, no "contact us for pricing" games.

Where it falls short:

• Newer to the market, so fewer third-party integrations (though we're adding them quickly)
• No traditional call tracking/masking if that's specifically what you need

Pricing: Free / $35 / $65 per user/month

Verdict: If Workiz's call features feel like overkill and you'd rather have an AI that actually handles calls instead of just tracking them, WorkZen delivers serious value. The free plan alone beats Workiz Lite by a mile.

Try WorkZen Free →

2. Jobber

Best for: Residential service businesses wanting polished client experiences

Jobber has been a small business staple since 2011. They've refined their platform into something clean, intuitive, and genuinely pleasant to use. If Workiz's interface feels cluttered to you, Jobber is a breath of fresh air.

What Jobber does well:

• Client hub - Customers can view quotes, approve work, pay invoices, and book services themselves
• Automated follow-ups - Quote reminders and review requests that actually work
• Route optimization - Plan efficient routes for your techs
• Clean mobile app - Years of polish show in the user experience

Where it falls short:

• No free plan (starts at $39/month)
• Phone features aren't as robust as Workiz
• Pricing jumps significantly between tiers

Pricing: Core $39/mo, Connect $119/mo, Grow $199/mo

Verdict: If client experience and ease of use matter more than call tracking, Jobber is excellent. It won't match Workiz's phone features, but for many businesses, that's not a problem.

3. Housecall Pro

Best for: Businesses wanting built-in marketing tools

Housecall Pro positions itself as a growth partner, not just scheduling software. Their marketing features are genuinely useful for businesses ready to invest in client acquisition and retention.

What Housecall Pro does well:

• Marketing automation - Automated review requests, email campaigns, and postcard marketing
• Instapay - Same-day payment deposits (for a fee)
• Consumer financing - Offer payment plans through Wisetack
• Excellent mobile app - One of the best in the industry

Where it falls short:

• Pricing has increased over the years, frustrating long-time users
• Phone features cost extra
• Feature gating between tiers can feel aggressive

Pricing: Basic $59/mo, Essentials $149/mo, MAX custom pricing

Verdict: Strong choice if marketing automation is a priority. Less compelling if you're specifically looking for Workiz-style call tracking on a budget.

4. ServiceTitan

Best for: Large operations with 20+ technicians and enterprise budgets

ServiceTitan is the industry giant. If you're running a large operation and money isn't the primary constraint, they offer depth that smaller platforms can't match.

What ServiceTitan does well:

• Feature depth - Pricebook management, membership programs, warehouse inventory, call booking
• Industry-specific versions - HVAC, plumbing, electrical, garage door, each with specialized features
• Advanced analytics - Enterprise-grade reporting
• Call tracking - Robust phone features that rival Workiz

Where it falls short:

• Price - $4,000-$10,000+ per month. Not a typo.
• Complexity - Implementation takes months, not days
• Contract requirements - Long-term commitments expected
• Overkill - Most of these features go unused by smaller teams

Pricing: Custom quotes only, typically several thousand per month

Verdict: If you've outgrown mid-market software and have the budget, ServiceTitan delivers. For everyone else, it's like buying a semi-truck to run errands.

5. FieldPulse

Best for: Commercial contractors and businesses managing equipment

FieldPulse carved out its niche with commercial service companies, the ones tracking assets, managing maintenance contracts, and doing complex job costing.

What FieldPulse does well:

• Asset management - Track equipment at client sites with full service history
• Project management - Better project workflows than most FSM tools
• Custom forms - Build exactly the checklists you need
• Job costing - Track profitability at the job level

Where it falls short:

• Higher starting price ($99/month)
• Steeper learning curve
• Mobile app can be glitchy

Pricing: Starting at $99/month

Verdict: Excellent for commercial work and equipment-heavy businesses. Less necessary for straightforward residential services.

6. ServiceM8

Best for: Solo operators and small teams who want simplicity

ServiceM8 is the minimalist's choice. It does the basics really well without overwhelming you with features you'll never use. One caveat: iOS only.

What ServiceM8 does well:

• Simplicity - Clean interface, no feature bloat
• Affordable - Free for solo operators, paid plans start at $29/month
• Automatic job logging - Records arrivals, work time, and departures
• Xero integration - Particularly strong for international businesses

Where it falls short:

• iOS only (Android users, look elsewhere)
• Limited automation compared to larger platforms
• Fewer integrations

Pricing: Free (30 jobs/month), Starter $29/mo, Growing $79/mo

Verdict: If you're a solo operator or tiny team on iOS who values simplicity over features, ServiceM8 is hard to beat. The iOS-only limitation is real though.

7. Kickserv

Best for: Businesses who live in QuickBooks

Kickserv has been around since 2009 and built a loyal following among businesses that want solid FSM basics with rock-solid QuickBooks integration.

What Kickserv does well:

• QuickBooks integration - Deep, reliable sync with both Online and Desktop
• Customer portal - Clients can view history, approve estimates, pay invoices
• Campaign tools - Built-in email marketing
• Reasonable pricing - No huge jumps between tiers

Where it falls short:

• Interface feels dated
• Mobile app needs work
• Development has slowed compared to newer competitors

Pricing: Starting at $59/month

Verdict: If QuickBooks integration is your top priority and you want proven reliability over flashy features, Kickserv delivers. Just don't expect a modern interface.

8. ServiceFusion

Best for: Fleet-heavy businesses needing GPS tracking with unlimited users

ServiceFusion stands out with two things: GPS fleet tracking and unlimited user pricing. If you're running multiple trucks and paying per-seat pricing feels punishing, take a look.

What ServiceFusion does well:

• GPS fleet tracking - Real-time vehicle locations, route history, driving behavior
• Unlimited users - Flat pricing regardless of team size
• FusionPay - Integrated payments with competitive rates
• All-in-one - Scheduling, dispatching, invoicing, fleet management together

Where it falls short:

• Higher base price ($166/month)
• Complexity if you don't need fleet features
• Implementation can be involved

Pricing: Starting at $166/month (unlimited users)

Verdict: The unlimited user pricing makes this compelling for larger teams. Strong choice if GPS tracking matters to you. Overkill if you have two trucks.

How to Choose the Right Workiz Alternative

Here's a decision framework:

If you're leaving Workiz because of price:

• Best value: WorkZen (free plan that actually works)
• Budget paid option: ServiceM8 ($29/month)
• Mid-range: Jobber ($39/month)

If you're leaving because you need better call handling:

• AI that answers calls: WorkZen (ZenPhone AI receptionist)
• Traditional call tracking: ServiceTitan (if you have the budget)
• Marketing + calls: Housecall Pro

If you're leaving because the interface is frustrating:

• Cleanest interfaces: Jobber, ServiceM8, WorkZen
• Avoid: ServiceTitan (powerful but complex)

If you're leaving because the free plan is useless:

• Best free plan: WorkZen (full features, real limits)
• Runner up: ServiceM8 (30 jobs/month for solo operators)

The Bottom Line

Workiz built something solid. Their call tracking and communication features genuinely help businesses that handle high call volumes. But "solid" doesn't mean "best for everyone."

If you're paying $225+/month and feeling like you're not using half the features, that's a sign. If the "free" plan ran out after 20 jobs, that's a sign too.

Here's our honest take:

• Starting out or budget-conscious: WorkZen's free plan
• Want simplicity and client experience: Jobber
• Need marketing automation: Housecall Pro
• Running a large operation: ServiceTitan
• Commercial with assets: FieldPulse
• Solo on iOS: ServiceM8

The best software isn't the one with the most features. It's the one that fits how you work, at a price that makes sense for where you are today.

Try a few. Most offer free trials or plans. Your future self will thank you for doing the research now.

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WorkZen is field service management software that believes you shouldn't have to choose between powerful and affordable. Start free, grow when ready.