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Client Management

Know Your Clients Inside and Out

Every client interaction in one place. See their complete history, preferences, past jobs, and communications so you can deliver personalized service every time.

SM

Sarah Mitchell

Client since Jan 2023

(555) 555-0198
sarah.mitchell@email.com
123 Oak Street, Austin TX 78701

12

Total Jobs

$4,850

Lifetime Value

8

Referrals

Complete Service History at Your Fingertips

Never ask "have we been here before?" again. See every past job, estimate, invoice, and note for each client. Know what was done, when, and by whom before you even arrive on site.

  • View all past jobs and invoices
  • Photos and notes from previous visits
  • Equipment and property details

Service History

AC Maintenance

Nov 15, 2024

$185

Completed

AC Repair

Aug 22, 2024

$425

Completed

Spring Tune-Up

Mar 10, 2024

$149

Completed

Emergency Repair

Jan 5, 2024

$380

Completed

Communicate with Confidence

Send appointment reminders, job updates, and follow-ups via SMS or email, all from within WorkZen. Every message is logged to the client's profile, so your team always knows what's been said.

  • Two-way SMS and email messaging
  • Automated appointment reminders
  • Complete communication history

Multiple Properties? No Problem.

Some clients have multiple properties like vacation homes, rental units, and commercial buildings. WorkZen lets you track each property separately while keeping them all under one client profile.

  • Unlimited properties per client
  • Property-specific equipment records
  • Access codes and gate instructions

Sarah Mitchell's Properties

3 locations

Primary Residence

123 Oak Street, Austin TX

Home

8 jobs completed

Lake House

456 Lakeside Dr, Austin TX

Vacation

3 jobs completed

Rental Property

789 Elm Ave, Austin TX

Rental

1 jobs completed

Frequently Asked Questions

Everything you need to know about client management

Yes! Import clients from CSV/Excel files or sync from QuickBooks. We'll map your fields and deduplicate records automatically.

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