Let Customers Watch the Van Approach
Send a private link and your customer follows their technician on a live map with an arrival estimate, the way they already track a ride or a food delivery. No hardware, no app for them to install.
No credit card required
Live GPS Tracking
Real-time technician location
Mike R.
12 min
En Route
One Click, One Link
Open the Map, find the visit, and copy its tracking link. Paste it into a text or an email. That is the whole workflow, and it takes about five seconds.
- Copy tracking link sits on every visit row on the Map
- Works with the phones your team already carries
- Nothing for the customer to install or sign into
- Send it when you dispatch, or when they call asking
Included with ZenGrow
AC Tune-Up
8:45 AM
David's HVAC
Quinn H. is on the way
Arriving in about 12 min
Arrival time is an estimate and may vary with traffic.
What Your Customer Sees
A clean page under your company name that answers the only question they have: when will someone get here. It updates itself while the technician drives.
- Live position on a map with a line to their address
- An arrival estimate, clearly labelled as an estimate
- The technician's first name and last initial
- Their appointment time, until someone is actually on the way
Nothing to install
Private By Construction
Sharing a technician's live position is a real decision, so the feature is off until you turn it on, and it shares as little as it can get away with.
Off by default
- Every company starts with it disabled
- One toggle in Settings turns it on
- Turn it back off at any time
One visit, one link
- Each link is signed and specific to one visit
- It expires at the end of that visit's day
- Editing the link shows nothing else
Only while it matters
- No position outside the appointment window
- Stale fixes are withheld, never guessed at
- Tracking stops the moment the tech arrives
Honest At Every Stage
The page never claims more than it knows. Each stage of the visit gets its own answer, so a customer is never left reading a stale promise.
Their appointment time and address, with no location shared yet.
Live map, the route to their door, and an arrival estimate.
The map disappears. Someone is at the door; there is nothing left to track.
A simple confirmation that the visit is done.
Said plainly, instead of a stale arrival time.
Common Questions
No. The link opens a normal web page on any phone or computer. There is no app, no login, and no account to create.
Stop Answering "Where Is He?"
Send a link instead. Your customers stop calling, your dispatcher stops guessing, and nobody buys a GPS box.