The Field Service Management App Your Technicians Will Actually Use
Give your field team a mobile app that works as hard as they do. Offline mode, one-tap navigation, photo capture, and instant updates—all in their pocket.
Mobile Tech App
Field technician workflow
Waiting for jobs...
No Signal? No Problem.
Basements, rural areas, dead zones—your techs work everywhere. WorkZen's offline mode keeps them productive even without cell service.
- View complete job details and client history offline
- Update job status and add notes without connection
- Capture photos and collect signatures in any location
- Automatic sync when connectivity returns—no data loss
AC Repair - Johnson
456 Pine Street
2 updates pending sync
Capture Everything. Lose Nothing.
Before and after photos, equipment serial numbers, damage documentation—capture it all with your phone camera. Every photo is automatically attached to the job.
- Before/after photos prove work quality
- Document existing damage for liability protection
- Capture equipment labels and serial numbers
- Photos automatically sync to job history
Get Signed Off On-Site
No more paper forms to lose or scan. Clients sign directly on the technician's phone or tablet. Signatures are timestamped, GPS-tagged, and legally binding.
- Smooth signature capture on any device
- Automatically attached to invoices and work orders
- GPS timestamp proves when and where signed
- Instant email confirmation to clients
Sarah Mitchell
New Job Assigned
HVAC Repair at 789 Oak Ave
Just now
Schedule Changed
2:00 PM job moved to 3:30 PM
5 min ago
Client Note Added
"Gate code is 4521"
12 min ago
Instant Communication, Zero Phone Calls
Schedule changes, new assignments, client notes—everything reaches your techs instantly via push notifications. No more calling to relay information.
- Push notifications for new jobs and changes
- Real-time schedule updates from the office
- Client notes and special instructions delivered instantly
- Two-way communication without phone calls
One Tap to Any Job Site
Technicians tap the address and their favorite navigation app opens with turn-by-turn directions. No copying addresses, no typos.
- Works with Google Maps, Apple Maps, and Waze
- One-tap navigation from any job card
- See all jobs on a map for visual planning
- Integrates with route optimization features
123 Oak St
9:00 AM
456 Pine Ave
11:00 AM
789 Maple Rd
2:00 PM
321 Elm Blvd
4:00 PM
Everything Your Techs Need, In Their Pocket
The WorkZen mobile app puts powerful tools in every technician's hands.
Time Tracking
Digital Forms
Photo Capture
Signatures
GPS Navigation
Push Alerts
Offline Mode
Client History
Mobile App FAQ
Common questions about the WorkZen mobile app for field service teams.
Which devices does the WorkZen mobile app support?
WorkZen mobile app works on both iOS (iPhone and iPad) and Android devices. The app is optimized for smartphones and tablets, giving your technicians flexibility in the field.
Can technicians use the app without internet connection?
Yes! WorkZen features robust offline mode. Technicians can view job details, update statuses, capture photos, and collect signatures without an internet connection. All data syncs automatically when connectivity is restored.
How do real-time updates work between office and field?
Changes made in the office—like new job assignments or schedule updates—are pushed instantly to technician devices via push notifications. Technicians can accept, view details, and start navigating immediately.
Can technicians collect payments through the app?
Absolutely. The mobile app integrates with WorkZen payment processing, allowing technicians to collect credit card payments on-site. Receipts are emailed to clients automatically.
How does the app help with navigation and routing?
Technicians can tap any job address to launch their preferred navigation app (Google Maps, Apple Maps, or Waze). The app shows optimized daily routes and provides one-tap access to turn-by-turn directions.
Is the mobile app included in all WorkZen plans?
Yes, the WorkZen mobile app is included free with all plans, including our free-forever plan. There are no additional per-user mobile fees—unlimited technicians can use the app.
Ready to Empower Your Field Team?
Give your technicians the mobile tools they need to succeed.