Appliance Repair Software Built for Your Business

Fix the machines, not your workflow. Manage schedules, parts, and warranties, all from one calm, connected place.

42%

Faster Service Response

35%

Increase in Revenue

96%

Client Satisfaction

Everything Your Appliance Repair Business Needs

From capturing leads to tracking jobs, streamline your operations and get paid faster.

Smooth Scheduling

Optimize technician schedules with intelligent dispatching based on location, skills, and availability.

Lead Generation

Capture and convert more leads with automated follow-ups and seamless client onboarding.

Instant Invoicing

Generate professional invoices on-site and get paid faster with integrated payment processing.

Job Tracking

Track every job from quote to completion with real-time updates and detailed progress reporting.

Powerful Features for Appliance Repair Companies

Built specifically for appliance repair and service professionals.

Lead Management & Capture

Lead Management & Capture

Capture and convert more appliance repair leads with powerful lead management tools that automatically turn inquiries into scheduled jobs without manual data entry.

  • WordPress plugin and embed forms capture leads from any website
  • Clients submit appliance details and photos - syncs directly
  • Instant notifications ensure technicians respond to new repair calls immediately
Price Books & Parts Catalogs

Price Books & Parts Catalogs

Quote appliance repairs faster with pre-built service catalogs that include common parts, labor rates, and repair types.

  • Pre-set pricing for common appliance repairs and parts
  • Create accurate estimates on-site with mobile access to your price book
  • Track parts costs and margins per appliance and repair type
AI-Powered Repair Checklists

AI-Powered Repair Checklists

Ensure every repair is complete with AI-generated checklists for different appliance types that verify functionality and safety.

  • Generate custom checklists for washers, dryers, refrigerators, and more
  • Document safety checks, testing procedures, and functionality verification
  • Clients receive repair summaries with photos and maintenance tips

Why Appliance Repair Companies Choose WorkZen

Hassle-free platform perfect for busy repair technicians
Parts inventory integration speeds up your repair workflow
Automated invoicing and payment tracking for faster cash flow
Reasonable pricing built for appliance repair shops
Access model numbers, warranty info, and repair manuals in the field
Create appliance-specific diagnostic forms and repair checklists

Frequently Asked Questions

Everything you need to know about WorkZen for your APPLIANCE business

Appliance repair service management software is a specialized platform designed for appliance repair businesses to manage their operations. It handles scheduling technicians for service calls, dispatching jobs, creating estimates and invoices, tracking parts inventory and warranties, managing client relationships, and processing payments - all tailored specifically for appliance repair professionals who need quick access to model numbers, parts, and repair histories.
Absolutely! WorkZen manages repairs for all major appliances including refrigerators, washers, dryers, dishwashers, ovens, ranges, and more. Track model numbers and serial numbers per appliance, maintain service histories for each unit, and document parts replaced. Our system handles both warranty and out-of-warranty repairs, helping you manage manufacturer claims and client billing separately.
Yes! WorkZen provides a constantly updating database of appliance information accessible directly in the field. This includes service manuals for major brands, error code diagnostics, troubleshooting guides, parts diagrams, wiring schematics, and warranty information. Your technicians can quickly look up model-specific repair procedures, identify parts needed, and access technical specifications on-site without calling the office.
WorkZen offers the most extensive lead collection tools in the FSM market. Our WordPress plugin and embeddable forms let clients submit appliance details and photos directly from your website, automatically creating jobs in WorkZen. The ZenPhone AI Assistant answers calls 24/7, capturing model numbers and problem descriptions for refrigerators, washers, and other appliances even after hours, ensuring you never miss repair opportunities.
Yes! WorkZen lets you track parts inventory, costs, and supplier information. Document which parts were used on each repair, track warranty periods for both labor and parts, and maintain records for manufacturer warranty claims. Set up alerts for common parts that need restocking and track parts margins to ensure profitable repairs.
WorkZen prioritizes urgent appliance repairs like broken refrigerators or leaking washers. Our dispatching system helps you quickly assign the nearest available technician with the right skills and parts. ZenPhone AI Assistant captures emergency details 24/7, and real-time notifications alert technicians to urgent calls. Mobile access ensures your team has model information and repair histories to diagnose problems quickly.
Most appliance repair companies are up and running within hours. WorkZen's intuitive interface is designed for service professionals, not software experts. Your office staff can start scheduling service calls immediately, while technicians access job details, model information, and parts catalogs on mobile from day one. We offer a free-forever plan to get started, with paid plans that include advanced features as you grow.

Your Tools Fix Appliances. Our Tool Fixes Chaos.

Join successful appliance repair companies using WorkZen to grow their business.

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