How to close your WorkZen account

Sometimes a business closes, merges, or moves on. Closing your WorkZen account is deliberately a slow, explicit process, because "I deleted six years of client history by accident" is not a support ticket anyone wants to write.

Before you close

• Download your data while everything is still live.
• Cancel subscriptions first if you want the remaining time; closure issues no refunds for unused subscription time.
• Downgrading beats deleting when the business is pausing rather than ending: the free Zen plan keeps your data alive at no cost.

The closure flow

Go to Settings > Close Account. The flow makes you slow down on purpose:

1. The warning: what deletion means, and that your data is kept secured for 30 days as a protection against accidental deletion.
2. Acknowledgements: you confirm each consequence individually, permanent deletion after 30 days, no refunds, and the grace-period terms.
3. Company name confirmation: type your company's name to make the intent unambiguous.

The 30-day grace period

After you initiate closure, for 30 days:

• You can still download your data.
• You can recover the account and carry on as if nothing happened.
• Your data stays secured and inaccessible to others.

After 30 days, all company data, clients, jobs, estimates, invoices, and user accounts, is securely and permanently deleted.