How To Set Up Time Tracking in WorkZen

Paper timesheets are bad at math and worse at memory. WorkZen's time clock records exactly when each person starts and stops, so payroll runs on facts.

Turn it on

Go to Settings and open Time Tracking.
Switch on Enable Time Tracking.
Save.

While time tracking is off, nobody can clock in or out and the time clock button stays hidden from the interface. Changing this setting requires the Manage Company Settings permission (admins by default).

How your team clocks in and out

Once enabled, every team member gets a clock button in the top header with a status dot: green while clocked in, red while clocked out. Clicking it opens the time clock with Clock In or Clock Out, plus the running Duration since clock-in.

The mobile apps have the same clock, which is where field techs live. On mobile, clocking in also shares the technician's live location for the duration of their shift, and location sharing stops the moment they clock out. Seeing team locations requires the view team schedule permission.

Review hours on the timesheet

Open Time Tracking in the sidebar's Tools section. The timesheet lists every entry with Clock In, Clock Out, and Duration, along with Total Entries and Total Hours for the period. Filter by Date Range or search by employee name.

Everyone sees their own entries. Three permissions decide the rest, all under the Time Tracking group in Users > Manage Roles: View Time Tracking shows the whole team's entries, Manage Time Tracking (which includes viewing) lets you edit or delete anyone's entries from the current or previous month, and Manage Own Time Tracking lets employees fix their own entries within 7 days. Admins and managers hold the first two by default. Edited entries are flagged Edited, so corrections stay transparent.

Forgotten clock-outs

If someone leaves an entry running, WorkZen sweeps about two hours after your closing time and clocks the entry out at the closing time itself, taken from your company work hours (11:59 PM when no closing time is set). These entries are flagged Auto-closed for review.

Tip

Set your company work hours before rolling out the time clock. Accurate closing times make auto-close catch forgotten clock-outs the same evening instead of at midnight.

Step by step

Turn on time tracking

Go to Settings > Time Tracking, switch on Enable Time Tracking, and save.

Have your team clock in and out

Everyone gets a clock button in the header (and in the mobile app) with Clock In and Clock Out.

Review the timesheet

Open Time Tracking in the sidebar to see entries, durations, and totals for the team.

Frequently Asked Questions

Time tracking is available on the ZenGrow and ZenAI plans.

Everyone sees their own entries. Seeing the whole team's entries requires the View Time Tracking permission, and editing anyone's entries requires Manage Time Tracking, which includes viewing. Admins and managers have both by default.

About two hours after your closing time, WorkZen sweeps for entries still running and clocks them out at your closing time (11:59 PM when none is set). Auto-closed entries are flagged so a manager can correct the times.

Yes. Users with Manage Time Tracking can edit or delete any entry from the current or previous month. With Manage Own Time Tracking, employees can fix their own entries within 7 days. Edited entries carry an Edited flag, so adjusted hours are always visible as adjusted.

On the mobile apps, a technician's live location is shared while they are clocked in, and sharing stops at clock-out. Viewing team locations requires the view team schedule permission.