How can we help?
Guides, videos, and answers for everything WorkZen.
Browse by topic
Set up your company profile, invite your team, and learn the basics of WorkZen so you can run your first jobs with confidence.
- What is WorkZen and how is it organized?
- Financial Settings: defaults, numbering, tips
- Import clients, leads, and price book from CSV
Capture leads from your website, phone, and forms, then claim, track, and convert them into paying clients without letting any slip away.
- How To Create A Lead Manually in WorkZen
- How to add the lead widget to your website
- Capture WordPress form leads in WorkZen
Manage clients and their properties in one place: contact details, service history, files, and every conversation your team has had.
- Import clients, leads, and price book from CSV
- How To Create A Client From Scratch in WorkZen
- How To Manage Client Properties in WorkZen
Create jobs, schedule visits, and run your calendar. Keep crews on time with tasks, reminders, checklists, and completion reports.
- How To Schedule A Visit in WorkZen
- How To Use The Scheduler in WorkZen
- Job reports: completion, AI, and voice reports
Create, send, and track professional estimates that win you more jobs, with optional line items, deposits, and one-click invoice conversion.
- Create and Send an Estimate Manually
- Financial Settings: defaults, numbering, tips
- Optional line items: clients build the estimate
Invoice your clients and get paid faster, online or in person. Record payments, send receipts, issue refunds, and track what is due.
- Financial Settings: defaults, numbering, tips
- How To Create And Send An Invoice in WorkZen
- How To Record A Payment in WorkZen
Track business expenses, scan receipts, and manage approvals so job costs stay visible and margins never surprise you at month end.
All 1 article→Build your price book with services, materials, taxes, markups, and discounts so every estimate and invoice is priced consistently.
- Import clients, leads, and price book from CSV
- Track costs and markup on Price Book items
- Catalogs: Your Service & Pricing Command Center
Invite your team, assign roles and permissions, and track time in the field. Control exactly who can see and edit what in WorkZen.
- How To Invite Team Members in WorkZen
- How To Manage Roles & Permissions in WorkZen
- How To Set Up Time Tracking in WorkZen
Set up business phone numbers, build call flows, and let the AI receptionist answer 24/7, capture leads, and book appointments for you.
- How to get a business phone number with ZenPhone
- How To Configure The AI Receptionist in WorkZen
- How to share a visit with call masking
Text your clients and chat with your team from one shared inbox, with every conversation linked to the right client and job in WorkZen.
All 1 article→Know your numbers: run revenue, jobs, time, and commission reports to see exactly where your business makes and loses money.
All 1 article→Connect QuickBooks, Zoho Books, Zapier, WordPress, the lead widget, and more to keep your tools and your data in sync with WorkZen.
- How to add the lead widget to your website
- How to connect QuickBooks Online to WorkZen
- Capture WordPress form leads in WorkZen
Manage your WorkZen plan, subscriptions, billing details, and account settings, from upgrading your plan to closing your account.
- WorkZen plans, what's in each, and how to switch
- What the Needs attention alerts mean
- How to close your WorkZen account
Popular articles
New & updated
Still stuck?
Tell us what you were trying to do and we'll point you the right way.
Contact usBuilding with AI? The complete help corpus is machine-readable at /en/help/llms.txt.